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Webinar: Tough Conversations – How to Discuss What Matters Most
May 17 @ 2:00 PM - 3:00 PM
Many managers and business owners procrastinate tough conversations with employees, thinking and hoping that if they continue to treat the employee well, maybe the problem will go away. Unfortunately, it rarely does go away, and the manager finds themself in what feels like a hostage situation. Discussing job performance (even “soft skills”), and areas for improvement at work is what matters most in your business! If your employees aren’t performing at their best, your business can’t perform at its best. In this session, you’ll learn practical tips and even some “scripts” to get the tough conversation started. We’ll also talk about good leadership habits that prevent hard conversations from becoming hard in the first place.
The webinar will be approximately 45 minutes of presentation time followed by Q&A. Participants will be able to ask questions in the chatbox, which will be addressed at the end of the presentation, moderated by a member of our team.
Date: Tuesday, May 17, 2022
Time: 2 – 3 PM
*After registering, you will receive a confirmation email containing information about joining the meeting.
Kelly Gust is the Founder and CEO of HR Full Circle, a workforce strategy, talent optimization and human resources consulting firm, providing expertise to organizations of all sizes and stages. Kelly helps organizations connect their people strategy to their business strategy using data-driven solutions to hire, inspire and engage teams to perform. She builds platforms for change, opens doors for individuals and organizations to reach their potential, and clears the fog that lies between strategy and execution. She’s a learning specialist, analytical problem-solver, relationship builder and strategy advisor. She has held leadership roles in employee selection, leadership assessment, organization development, learning and change management in organizations from 10 to 100,000 employees. She holds a bachelor’s degree in psychology from the University of Minnesota and a master’s degree in industrial and organizational psychology from California State University. She currently serves as the HR Expert-in-Residence for University of Illinois Research Park, an Expert Advisor for Innovate Springfield, and is the 2022 President for the Women Entrepreneurs of Central Illinois.